If your business doesn't have the right online image, you could miss out on money. A virtual receptionist could actually help things run much smoother.

Content Marketing Tips from Your Receptionist… Bringing Value to Your Brand

by BrandingMarketingSyndicated Posts

You didn’t know your receptionist did that, did you? Well, a receptionist can be a surprisingly good source of content marketing strategies and inspiration. This is because these front line agents know what your customers are concerned about and they probably have it written on a sticky note somewhere. Customer feedback is extremely valuable. Why […]

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Defining Your Brand

Defining Your Brand: The 1st Step of Any Online Marketing Strategy

by Building Your Brand

In developing your business, your most important first step is defining your business. You want to build an outstanding brand experience that will gain customer loyalty. This means having the same principle highlights of big brand marketing. Having this mindset will enable your small business to reproduce the same kind of success.

To begin, you need to define your brand in order to build your brand experience for your customers. There are some primary steps that need to be taken in order to define your brand awareness for your customers. These initial steps will help you successfully distinguish your brand.

Defining Your Brand for Your Marketing Plan

In order to map out your marketing plan, you need a well-developed brand statement that distinguishes the following:

  1. The type of business you are (industry/niche)
  2. The types of customers your small business serves (target market)
  3. How you serve your customers (uniqueness)

You have to define exactly what your small business stands for, specifically. You must also define the types of services and products that your audience can expect from you. These are called your solutions. Your potential customers have problems they’re seeking solutions for in order to solve those problems.