You didn’t know your receptionist did that, did you? Well, a receptionist can be a surprisingly good source of content marketing strategies and inspiration. This is because these front line agents know what your customers are concerned about and they probably have it written on a sticky note somewhere. Customer feedback is extremely valuable. Why […]
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In developing your business, your most important first step is defining your business. You want to build an outstanding brand experience that will gain customer loyalty. This means having the same principle